PR/Marketing Glossary

Reach – Reach refers to the estimated number of individuals or households exposed to an advertising message during a specified period of time. It can be given as either a percentage or number of individuals.

Readership – the total number of primary and pass-along readers of a publication

ROI – Return on Investment (ROI) seeks to find the actual or perceived future value of a marketing campaign. It is calculated as the ratio of the amount gained or lost, relative to the initial investment.

RSS – Really Simple Syndication (RSS) is a family of web feed formats specified in XML (a generic specification for data formats) and is used for web syndication. RSS feeds enable users to passively receive newly released content such as text, web pages, sound files, or other media.

Search Engine Optimization – Search engine optimization (SEO) is a set of methodologies to improve the visibility of a website in search engine listings. The term SEO also refers to "search engine optimizers," an industry of consultants who carry out optimization projects on behalf of clients’ sites.

Seasonality – The seasonal fluctuation in sales for services and products throughout the year.

Speaking engagements - A planned event in which an individual educates the public on a particular topic. In marketing, speaking engagements are used to increase a client’s visibility and strengthen his or her reputation as an expert in the field. In addition, these opportunities give the speaker direct contact with his or her target audience.

Survey - An accumulation of a sample of data or opinions considered to be representative of a whole. Surveys are useful in public relations to support a client’s claim(s). They can be cited from other sources or funded by the client and conducted by a third party.

Syndicated Program – A radio or television program that is distributed in various markets by a specialized organization.

Tabloid – A newspaper that measures at 12” wide by 14” high and is approximately half the size of a standard newspaper.

Tagline – A meaningful phrase or slogan that sums up the tone and premise of an organization in a way that is memorable to the public. A tagline is often the theme for a larger campaign.

Target audience – Groups in the community selected as the most appropriate for a particular marketing campaign or schedule. The target audience may be defined in demographic or psychographic terms, or a combination of both.

Tear sheets – A page sent to the advertiser that serves as proof of the ad insertion.

Telemarketing – The process of using the telephone as a medium to sell goods and services directly to prospective customers.

Trade publication – A trade publication often falls between a magazine and a journal, with articles focusing on information relating to a particular trade or industry. Trade publications typically contain heavy advertising content focused on the specific industry with little if any general audience advertising.

Trademark – A trademark is a design, logo, or brand name registered for the exclusive use by a manufacturer to distinguish its product or service.

Unique selling proposition (USP) – the distinct features and benefits that differentiate a company’s product/service from the competition.

Web designer – A web designer creates websites, often by using web-authoring software or an HTML editor to design the individual pages. In some cases, web designers may plan the overall look of a website, but leave the actual coding to a webmaster.

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