PR/Marketing Glossary

Partnership marketing - Aligning one’s business with other organizations and businesses to equally expose partner brands to one another’s customers. Typically, partnerships are formed when two or more companies find value for their customers in each others products and/or services.

Pass-along rate - The number of times a received document (article, newsletter, brochure, report, etc.) is shared with other individuals. This number is higher than the circulation numbers because it is an estimate of how many readers view the same copy rather than how many copies are distributed.

Pitch – A concise verbal (and sometimes visual) presentation of an idea for a story, generally made to a media outlet in the hope of attracting positive coverage for a client.

Podcasting – The method of distributing multimedia files, such as audio programs or music videos, over the Internet using a syndication format and for playback on mobile devices and personal computers. The term podcast, like 'radio', can mean both the content and the method of delivery.

Point-of-Purchase (POP) displays – Promotional piece typically placed in an area of a retail store where payment is made.

Press release – A press release or news release is a concise written statement distributed to targeted publications for the purpose of announcing something of news value. Typically, it is mailed, faxed, or e-mailed to assignment editors at newspapers, magazines, radio stations, television stations, and/or television networks. Commercial newswire services can be hired to distribute news releases.

Print media – A medium consisting of paper and ink, including newspapers, magazines, classifieds, circulars, journals, yellow pages, billboards, posters, brochures, and catalogs.

Product differentiation – Establishing clear distinction between products serving the same market segment. This is typically accomplished through effective positioning, packaging, and pricing strategies.

Promotional mix – Advertising, publicity, public relations, personal selling, and sales promotion used to promote a specific product or service.

Promotions – Communications activities, excluding advertising, that call attention to a product or service by creating incentives. Contests, frequent buyer programs, unique packaging, and coupons are all examples of tools commonly used in promotions.

Proof – A paper rendering for the purpose of checking the quality and accuracy of the material to be printed.

Public relations – Considered both an art and a science, public relations is the management of communications between an organization and its key public to build, manage, and sustain its positive image. It is any activity used to influence media outlets to print stories that promote a favorable image of a company and its products or services.

Public relations plan - a document that details precise actions to achieve a public relations result. It can consist of target publications and media lists, planned events, community outreach, etc.

Publicity - A component of the promotional mix, the deliberate attempt to manage the public's perception of a subject; Whereas public relations is the management of all communication between the client and selected target audiences, publicity is the management of product- or brand-related communications between the firm and the general public.

Qualitative research – Research that is conducted to determine subjective information about a company, product or an ad campaign. Two methods of securing information include focus groups and in-depth interviews.

Quantitative research – This method of market research utilizes sampling techniques (opinion polls, customer satisfaction surveys) to collect objective date. Numeric relevance of various kinds of consumer behavior, attitudes, or performance is tabulated and statistically analyzed.

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