PR/Marketing Glossary

Marketing –The craft of linking the producers of a product or service with customers, both existing and potential. Marketing creates, communicates, and delivers value to customers in ways that benefit the organization and its stakeholders.

Marketing Campaign - A specific, defined series of activities used in marketing a product or service. The future estimated effects of a new marketing campaign must be included in demand and resource planning.

Marketing plan – A strategic plan that details the actions necessary to achieve specified marketing objectives. It can be for a product, service, brand, or a product line. Many marketing plans cover one year (referred to as an annual marketing plan), but may cover up to 5 years.

Marketing research – The process of systematically gathering, recording, analyzing, and interpreting data pertaining to the company's market, customers, and competitors with the goal of improving marketing decisions.

Market share – A company’s sales, in terms of dollars or units, in relation to total industry sales. It is typically expressed as a percentage and can be represented as brand, line, or company.

Media advisory - A written document sent to local media outlets about an upcoming press conference, briefing, or other event. A media advisory usually includes the basic details about the event and its schedule and location. The goal of a media advisory is not to tell the complete story, but instead to entice media to attend and learn more.

Media kit – A media kit, sometimes called a press kit, is a set of promotional and informative materials about an organization or event. It includes company information, specifically a letter of introduction, press releases, news articles, and a company profile.

Media interview - A recorded conversation, usually conducted by a reporter, in which an individual provides information and expertise on a certain subject for use in the reporter’s article.

Media intranet/extranet – A company’s privately maintained computer network that can be used only by authorized personnel.

Media outlet – A publication or broadcast program that provides news and feature stories to the public through various distribution channels. Media outlets include newspapers, magazines, radio, television, and the Internet.

Media plan – A plan designed to target the proper demographics for an advertising campaign through the use of specific media outlets.

Media planning & buying - The role of an advertising agency in finding the most appropriate media products for each client and negotiating/buying ‘space’ based upon a predetermined budget.

Media policy - Organizational instructions as to how company representatives will communicate with the media.

Media tour – A series of engagements or a single event to promote a certain organization, product, or service to members of the public press. Common resources for a media tour include a press kit, presentation material, and a representative (internal or external) to interact with the press.

Media training - Providing individuals with guidelines, strategies, and skills to work efficiently and effectively with media for public relations purposes.

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