PR/Marketing Glossary

Circulation – In the media industry, circulation typically refers to the number of copies a print publication sells or distributes.

Channels of Distribution – The means (i.e. mail order, wholesalers, retailers) a company uses to distribute products.

Click-through rate - The percentage of consumers receiving an e-mail who will click on an embedded URL in the message to reach a specific web page.

Collateral materials – A wide range of documents including catalogs, brochures, counter displays and sell sheets that companies use to promote themselves to their target audience.

Communications audit -- The systematic appraisal of all of an organization’s communications. A communications audit analyzes all messages sent out by the organization and may also study messages received by audiences about the organization.

Concept story – Feature story designed to pique the interest of a particular demographic audience.

Co-op Advertising – A joint advertising program by which ad costs are shared between two or more parties. Many national manufacturers offer these programs to their wholesalers or retailers, as a means of encouraging these parties to promote goods. The manufacturer typically reimburses the local advertiser in part or in full for their placement of ads (print and broadcast).

Corporate fact sheet – A document describing a company's principles, services, philosophy, and fees, along with all company contact information -- address, telephone, fax, and e-mail.

Corporate identity & positioning –The physical manifestation of the brand, including logo and supporting devices, color palettes, typefaces, page layouts, and other means of maintaining visual continuity and brand recognition. Positioning defines the application of the identity.

Cost per thousand (CPM) – This is an industry standard which represents the cost per 1000 people reached during the course of an advertising campaign. The CPM model refers to advertising purchased on the basis of impression opposed to pay-for-performance options (price per click, registration). (Note: "M" represents thousand in Roman numerology).

Daypart – Different time segments of the day utilized by broadcast media to sell advertising. Advertising costs vary by the daypart selected. Time periods of the broadcast day include Daytime, Early Fringe, Prime Time, (television) and Morning Drive, Midday, Afternoon, Drive, (radio).

Demographics – Selected characteristics of a population, such as ethnicity, income, and education that define a particular consumer population.

Direct Mail – A form of marketing that attempts to send its messages directly to consumers using "addressable" media, such as mail. Direct mail may include a marketing letter, brochure, or postcard.

E-mail marketing – A form of direct marketing that uses electronic mail as a means of communicating messages to an audience. In its broadest sense, every e-mail sent to a potential or current customer could be considered e-mail marketing.

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