18 Apr 2012

5 Free Tools to Track Brand Mentions Online

As seen on Ragan.com Monitoring social media mentions can be time-intensive. The larger the company, the more products and employees, which means there are more things to monitor. Consider these five free, user-friendly resources to track brand mentions and monitor online commentary: 1. IceRocket.com Think Google for social media. Ice Rocket looks and works like a

Read More
04 Apr 2012

The best way to impair your social media presence

As seen on Ragan.com If it frustrates you when customers start actual conversations on your Facebook wall or talk to you on Twitter, just automate your status updates. They’ll go away—fast. By Danielle M. Cyr Have you ever visited a Facebook page that looked identical to the company’s Twitter page and website? Did you then

Read More